According to a study by Xerox, the primary reason organizations choose to engage a third party in training delivery is to reduce cost and improve execution and overall performance. With nearly 50 percent of training budgets being spent on delivery and administration, as reported in a Training Industry survey, it’s imperative to find more cost-effective solutions for training delivery, especially when one considers that the total training expenditures by U.S. companies in 2017 topped $93.6 billion.
Technology-enabled learning has helped to make learning more efficient and economical, however it has not replaced instructor-led training (ILT), which continues to be the modality of choice among technology-focused or highly specialized fields where hands-on experience, facilitation and/or instant feedback through virtual training is integral to learning and skill development.
A managed services (or on-demand outsourcing training) approach can enable enterprises with a more consistent, flexible and optimized approach to learning and development planning and delivery.
Considerations for Engaging a Managed Services Training Partner
Some key questions that corporate decision makers must ask while weighing whether to engage with a Managed Services training partner:
Does your in-house staff have the time or skills matching those of training professionals who fully manage all planning and logistics?
There are exponential details and unexpected issues that arise throughout every phase of a corporate training rollout. Typically, an outsourced training partner offers more than just real estate space and can help you navigate all the complexities (registrations, tracking scheduling, logistics, administrative services, etc.) that will require you and your team’s attention.
Is your in-house learning environment distraction-free?
Among the many challenges of on-site training is that your learners will not be solely focused on the knowledge transfer, but instead will be inclined to “double-dip” and be distracted by their regular daily work duties. Sending your learners to an off-site, outsourced venue allows them to put their phones away, stop chatting with coworkers, and to focus on learning.
Do your current training methods boost employee morale and knowledge?
A 2016 Canadian study provided evidence that workplace interventions such as training events can boost not only a worker’s skills and self-confidence but can benefit businesses as well because workers, by reducing work stress and improving job performance through better knowledge transfer and managerial attention, are more productive.
By sending staff off-site to a professional training facility, you increase the likelihood that they will not only retain more knowledge but will retain loyalty to your company.
A report by Oxford Economics estimates the cost of a new hire at around $30,000, while the average annual investment for ongoing training is just $1,500 per employee. When it comes to training, every company wants to get the most bang for their buck. So taking the time to closely consider the comparative value to choosing outsourcing options before implementing your next training program is paramount to your company’s success.
To learn more expert advice on how managed services training delivery can improve your corporate training program, download our whitepaper on "Transforming Corporate Training Execution" now.